Shipping policy

SHIPPING

Any order placed and paid for will ship in approximately 1-3 business days, unless noted otherwise. Once your order ships, you will receive an email containing tracking information to see where your goodies are. To best service our customers, we currently ship only to customers based in the United States.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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BACK-ORDERS/OUT OF STOCKS

If any items are back-ordered or deemed out of stock, they will ship as soon as they are received. If you prefer a refund, you may request one within 48 hours of notification of back-order or out of stock item.

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RETURNS & ORDER ISSUES

bogl® Supportive Skincare will not accept returns for the following:

• Samples/Travel Sizes

To make sure you are not allergic or don’t like something we suggest getting our travel sizes to test out products. If you’re still unsure, please contact us at vicky@boglskin.com and we can assist you for the best solution.

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LOST OR DAMAGED ITEMS

Sometimes, sh*t happens. If your product was damaged in transit, please email vicky@boglskin.com within 48 hours with picture proof of the damaged item. Once approved a replacement will be sent.

bogl® Supportive Skincare only accepts returns for damaged products bought directly from www.boglskin.com or in person.

bogl® Supportive Skincare is not responsible for any lost or stolen package. All shipping claims should be filed by the customer with the shipping company used.